Job summary

Posted on
25.05.2021

Category
Project Management Jobs; Information Technology Jobs

Job type
Long Term Contract

Career level
Experienced

Education Level
Bachelor's Degree

Years of Experience
5 and more

Ref ID
1324482074

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Change Management Advisor

Company: Intelli5 Location: Montreal

Job description

One of our clients from the food retail industry is currently looking for a change management advisor to join their team.

Description

As part of the activities to improve the employer brand image of the group with its store employees, we are currently looking for an advisor in change management to support the Employee Portal project. The aim of this project is to implement a communication platform via Teams and deploy it in stores in order to facilitate communications, schedule management, and consultation of pay slips.

The person will report to the IT office as a consultant for the team change management. His work is part of the deployment of strategies aimed at the appropriation of changes and new ways of doing things in a changing environment. The incumbent will be responsible for developing and activating change management strategies to mobilize stakeholders towards the achievement of objectives while taking into account the culture background and the context of its project.

Tasks and responsibilities

  • Comply with the company's project governance approach, and the sub-methodology underlying change management;
  • Use the templates included in the methodology;
  • Prepare the start of the project in terms of change management;
  • Develop the change management business plan;
  • Develop change management strategies in terms of communication; training, risk and stakeholder management, management of concerns, etc .;
  • Facilitate and lead change management workshops;
  • Participate in project meetings (weekly, Adhoc, sponsorship);
  • Manage change throughout the project life cycle;
  • Reinforce change during the transition and closure phase of the project.
  • Evaluate and mitigate human risks;
  • Analyze and manage impacts at stakeholder level;
  • Create and engage a network of promoters of change;
  • Capture and manage concerns;
  • Supervise and participate in the creation of training material, then support the activities of training;
  • Develop various support tools;
  • Build and launch communications activities according to risks, impacts, stakeholders, and different phases of the project;
  • Support the activities of the transition;
  • Communicate in an innovative way in order to inform and generate commitment;
  • Facilitate and manage various support and reinforcement activities;
  • Measure the acceptance curve for change in the different phases of the project;
  • Evaluate the results and benefits of the change.

Expected deliverables

  • High level and detailed GoC business plan
  • Change management strategy
  • Stakeholder analysis
  • Impact analysis and mitigation plan
  • Common message-vision
  • Communication plan
  • Training plan
  • Support and resistance management plan

Profile

  • Experience in a retail operational environment
  • Great autonomy, sense of organization, rigor
  • Excellent interpersonal communication and team spirit
  • Listening, and customer oriented
  • Quick and sustained learning
  • Ability to multitask and meet tight deadlines and sometimes changing

Requirements

  • Undergraduate university degree in communication, administration or change management;
  • Hold PROSCI certification;
  • More than 5 years of experience in change management;
  • Perfect command of French and English (oral and written);
  • Very good knowledge of Office 365 (Teams, OneNote, OneDrive, Forms)
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